How do I return an item?

At we stand behind our products and make your personal satisfaction a priority.
If a product is defective, or has failed to meet the criteria outlined in our warranty, we will gladly replace the defective product, or issue a refund, at our discretion.
Please contact customer service at

How do I return an unopened item?

LALABug will accept the authorized returns of unopened products if notified within 30 days after receipt of your order.
To receive authorization, please contact customer service at
Credit for returned products will be processed within 5 business days of receipt of product and inspection.